AI Agent Builder Intern

We use AI agents to run real work for seniors and people with disabilities: a phone agent that enrolls clients in MassHealth PCA, agents that fill housing and benefit applications, and assistants that keep our case files compliant. You will build, test and ship the next generation of these agents inside MyCase, our in-house platform.

What you'll do

• Build LLM agents with tool use that read and write client records, forms and tasks in MyCase
• Improve our voice intake agent and connect it to staff hand-offs
• Design prompts, guardrails and evaluations so agents are accurate and safe with sensitive data
• Integrate agents with email, phone, document and scheduling systems
• Measure time saved and error rates, and ship improvements weekly

What you need

• Student in computer science, engineering, data science or an MBA with a technical background
• Hands-on experience with LLM APIs, agent frameworks, Python or TypeScript
• Care about privacy and getting things right for vulnerable people
• Interest in healthcare, aging or disability a plus

Schedule

Open to part-time in-semester work starting January/February, summer internships, and faculty-supervised independent projects, with the option to go full-time after graduation.

About Care Remedy

Care Remedy Inc. helps seniors and people with disabilities live independently across Massachusetts, with offices in Woburn, Springfield, Brockton and Worcester. Founded in 2019, we hold contracts with DDS, MassAbility and EOHHS and have served over 30,000 people.