Product & AI Intern (MyCase)

MyCase is our in-house platform that runs every Care Remedy program in one place: home care, transitional housing, MassHealth PCA (PCM), DDS supports and transportation. You will help shape its roadmap, ship AI features that let us scale without adding headcount, and test whether it can be offered to other agencies.

What you'll do

• Interview case managers, nurses and dispatchers to find the biggest workflow bottlenecks
• Write specs and prioritize the MyCase roadmap with our founder and engineers
• Design and test AI features: intake agents, document and form automation, compliance alerts
• Define product metrics and analyze usage and outcome data
• Size the market and build the case for licensing MyCase to other providers

What you need

• MBA or graduate student with product, engineering, data or consulting background
• Comfort working hands-on with AI tools, data and early-stage software
• Interest in healthcare, aging, disability or government services preferred

Schedule

Open to part-time in-semester work starting January/February and to summer internships, with the option to go full-time after graduation (June/July).

About Care Remedy

Care Remedy Inc. helps seniors and people with disabilities live independently across Massachusetts, with offices in Woburn, Springfield, Brockton and Worcester. Founded in 2019, we hold contracts with DDS, MassAbility and EOHHS and have served over 30,000 people.