Lexington built colonials, and colonials put the bedrooms upstairs. That is fine for forty years and then it is the single fact that governs a family's decisions. When a parent can no longer manage the flight between the front hall and the second floor, the house effectively shrinks to one level, and the appointments start getting missed.

Care Remedy provides the trained stair assistance and the wheelchair-accessible ride that follows it, booked together.

The Colonial Staircase Problem

A typical Lexington center-entrance colonial has twelve to fifteen steps to the second floor, frequently with a turn at a landing near the top, and a railing on one side. There is usually another run of three to six steps from the driveway or walk up to the front door.

Families try to solve this themselves, and that is where injuries happen. Two adult children lifting a parent down a turning staircase is not a plan; it is an accident that has not happened yet. It is also how the person being helped loses confidence and stops agreeing to go anywhere.

What We Actually Bring

A stair chair, the same category of equipment used by fire and EMS crews, plus two staff trained to operate it. The rider is seated and secured with chest and leg straps. One staff member works above, one below, and the chair carries the load on each tread. At the landing we stop, reposition, and continue.

The technique is covered in stair chair and mobility assistance in Massachusetts, and our Lexington stair chair service page goes into the local specifics.

Then the Ride

From Lexington the usual destinations are Lahey Hospital & Medical Center in Burlington, Winchester Hospital, Emerson in Concord, Mount Auburn, and the Boston teaching hospitals. Our vehicles use ramps or hydraulic lifts with floor anchors and four-point securement, so the rider stays in their own wheelchair for the whole trip.

We serve private homes and continuing-care residences alike, including Brookhaven, discussed in our guide to choosing a private caregiver at Brookhaven. Vehicle and booking detail is on the Lexington wheelchair transportation page.

The Return Leg Is the Harder One

Going up a flight is more demanding than coming down, and the person going up is usually more tired than they were that morning. We plan the return before the trip starts, and we do not leave until the rider is back inside and settled where they need to be.

For sedation procedures that require a named adult to sign the patient out, we provide the escort as part of the same booking. See medical escort services.

What to Have Ready

Steps to the front door, steps to the second floor, whether the flight turns, whether railings are present, the rider's approximate weight, and their mobility equipment. With those six details we can tell you on the phone what the visit will involve.

Frequently Asked Questions

Can you manage a staircase that turns at a landing?

Yes. We stop at the landing and reposition rather than trying to take the turn in one movement.

Do you serve continuing-care residences?

Yes, including Brookhaven at Lexington, as well as private homes throughout the town.

Can we book stair assistance alone?

Yes. Getting a parent upstairs after a hospital discharge is a common standalone booking.

Is this an ambulance service?

No. We serve medically stable riders who need no treatment or monitoring en route. For emergencies, call 911.

How far ahead should we book?

Two to three days for a first trip. Recurring treatment schedules should be set up as soon as you have the calendar.

Describe the Flight and We Will Tell You

Call 781-957-8076 or email info@careremedyinc.com . If a staircase is not safe to work, we will say so rather than attempt it.

Care Remedy Inc, 100 TradeCenter, Suite G-700, Woburn, MA 01801.