Brockton has more of the appointments that require a wheelchair van than almost anywhere else in the region: dialysis centers running early shifts, two hospitals in the city, cardiology and wound care clinics, and a steady stream of trips north to Boston for specialty care. What it does not have enough of is transportation that shows up on time and does more than open a door.

Care Remedy operates in Brockton and this page covers what our wheelchair-accessible and non-emergency medical transportation actually includes, and how to set it up.

1. Wheelchair-Accessible Rides in Brockton

Our vehicles have ramps or hydraulic lifts, floor anchors, and four-point securement straps. The rider stays in their own wheelchair, manual or power, for the entire trip. Nobody transfers into a car seat, and nobody in the family is asked to lift anything.

Regular Brockton destinations include Signature Healthcare Brockton Hospital, Boston Medical Center – South (formerly Good Samaritan Medical Center), local dialysis and infusion centers, rehab and skilled nursing facilities, and the Boston teaching hospitals: Boston Medical Center, Mass General, Brigham and Women's, Beth Israel Deaconess, Tufts Medical Center, and Dana-Farber. We also run Logan Airport trips and non-medical rides.

2. Standing Rides for Dialysis

Dialysis is the single most common recurring trip we handle in Brockton. It is three sessions a week, often starting before dawn, and it does not pause for a driver who cancels or a service that runs an hour late. A missed session is a medical event.

We set dialysis up as a standing recurring schedule rather than a series of individual bookings. The same slot holds week after week, the driver learns the clinic entrance and the routine, and the pickup for the return leg is timed to when the rider actually comes out, not to a guess. See our overview of dialysis transportation in Massachusetts.

The same structure works for infusion, radiation, wound care, and physical therapy.

3. Door-Through-Door, Including the Stairs

Curb-to-curb service assumes the rider can manage everything on either side of the vehicle. For most of our Brockton clients, that assumption is exactly wrong.

Our aide meets the rider inside the home, assists out and into the van, secures the chair, and at the destination walks the rider in to the check-in desk. On the way back we do not leave until the rider is inside and settled.

Where there are stairs, we bring a stair chair and trained staff rather than improvising. Brockton's triple-deckers and older single-family homes in Campello, Montello, and the West Side often have a steep front stoop or a second-floor bedroom, and that entryway is what usually decides whether someone can keep their appointments at all. We already cover this in stair assistance for seniors in Brockton, and the technique is described in safely moving someone up and down stairs at home.

4. Escorts After Procedures

A colonoscopy, cataract surgery, or any procedure with sedation requires a named responsible adult to take the patient home. Facilities will not release a patient to a rideshare, and they will cancel the procedure on the spot if no one is there.

We provide the escort along with the ride. Our staff member checks in, waits, receives the discharge instructions, and gets the patient home. See medical escort services and whether you need a responsible adult after a procedure.

5. Long-Distance and Non-Medical Trips

Not everything is a clinic run. We drive Brockton clients to family events, religious services, the senior center, and to visit a spouse in a nursing home. We also handle longer trips: Cape Cod, Rhode Island, Logan and T.F. Green airports, and out-of-state transfers when a family member is moving closer to relatives or into a new facility. These are planned trips, priced up front, with the same securement and assistance as a short ride.

6. Areas We Cover

All of Brockton, including Campello, Montello, the West Side, Downtown, and the Belmont Street corridor, along with the surrounding Plymouth County communities. Longer runs into Greater Boston are routine; our Boston wheelchair transportation guide explains how to compare options for those trips, and transportation to Dana-Farber covers one of the most frequent destinations.

7. How to Book

Call 781-957-8076 or email info@careremedyinc.com . Have ready: the appointment date and time, both addresses, the type of wheelchair or mobility equipment, the stairs at the home, whether a companion is riding along, and whether the return time is fixed or open.

For dialysis or any recurring treatment, give us the standing schedule once and we will build it rather than booking week by week. Two to three days of notice is ideal for one-off trips, and same-day requests are still worth a call.

Frequently Asked Questions

Do you serve all of Brockton?

Yes, all neighborhoods, plus the surrounding towns.

Is this an ambulance service?

No. We transport people who are medically stable and do not need treatment or monitoring during the trip. For emergencies, call 911.

Can you handle a standing dialysis schedule?

Yes, and it is one of the things we do most. Give us the days and times and we build a recurring schedule.

Do you help with stairs at the home?

Yes. We bring a stair chair and trained staff. Tell us the number of steps, whether the staircase turns, and whether there is a railing when you book.

Can a family member ride along?

Yes, at no additional charge. Mention it when booking so we reserve the seat.

Do you go to Boston hospitals from Brockton?

Yes, daily. Boston Medical Center, Dana-Farber, Mass General, Brigham, and Beth Israel Deaconess are all regular destinations.

Do you do long-distance trips?

Yes, including the Cape, Rhode Island, airports, and out-of-state transfers. Call for a quote with the pickup and destination.

Book a Brockton Ride

If you are arranging transportation for a parent in Brockton and are not sure what the trip will require, call and describe it. We would rather sort out the stairs and the timing now than at the door on the morning of a dialysis appointment.

Care Remedy Inc. Phone 781-957-8076 . Email info@careremedyinc.com.