Quick answer: Bradley International Airport is about 18 miles from downtown Springfield, roughly 20 to 30 minutes down I-91 South to Exit 40. Rideshare and taxis in Western Massachusetts rarely have a wheelchair accessible vehicle available on demand, and Massachusetts paratransit does not cross the state line into Connecticut. If you use a wheelchair, scooter, or walker, the reliable option is a pre-scheduled wheelchair accessible van. Care Remedy provides door to door wheelchair transportation from Springfield and Western Massachusetts to BDL, with securement systems, room for luggage and mobility equipment, and space for a companion or caregiver.

Call Care Remedy to reserve: 781-957-8076

When you need a Wheelchair Acessible ride

Most airport ground transportation assumes you can transfer into a sedan and fold your device into a trunk. That breaks down fast for a power wheelchair, a bariatric chair, or a traveler who cannot safely stand.

Here is how the realistic options actually perform on a Springfield to BDL trip:

• Rideshare (UberWAV or Lyft Access). Wheelchair accessible vehicles are scarce in Western Massachusetts, and you cannot reserve one for a specific time. Drivers are not trained in securement and will not help with luggage. Fine for a flexible errand, risky for a flight.
• Standard taxi. No securement system and no ramp. A folding manual chair may fit in the trunk, but a power chair will not, and the transfer is on you.
• Airport shuttle or van pool. Bookable in advance and it will cross into Connecticut, but most shuttles have no wheelchair securement, no ramp, and multiple stops before yours.
• PVTA paratransit. Properly accessible and bookable, but the service area covers PVTA member communities in the Pioneer Valley. It does not travel to Windsor Locks, Connecticut, so it cannot take you to Bradley at all.
• A scheduled wheelchair accessible van from Care Remedy. Manual and power chairs both fit and are properly secured, the trip is reserved for a set pickup time, it crosses the state line, and the driver assists with boarding, exiting, and luggage.
• That paratransit gap is the one most families discover too late. PVTA paratransit is built for local trips inside its Pioneer Valley member communities, and a flight out of Windsor Locks sits outside that service area. Booking a private wheelchair accessible van removes the problem entirely.

How Far Is Bradley Airport from Springfield?

Bradley International Airport sits at Schoephoester Road, Windsor Locks, CT 06096, just off I-91 at Exit 40. From most of Greater Springfield it is a short, straightforward highway run.

Typical drive times in normal traffic. Add 20 to 30 minutes for weekday rush hour, holidays, or winter weather:

• Springfield: about 20 to 25 minutes
• West Springfield: about 20 to 25 minutes
• Longmeadow: about 20 to 25 minutes
• Chicopee: about 20 to 25 minutes
• Agawam: about 25 to 30 minutes
• East Longmeadow: about 25 to 30 minutes
• Holyoke: about 25 to 30 minutes
• Ludlow: about 30 to 35 minutes
• Wilbraham: about 30 to 35 minutes
• Westfield: about 30 to 35 minutes
• Northampton: about 35 to 40 minutes
• Amherst: about 40 to 45 minutes

Not on the list? Care Remedy also serves surrounding Western Massachusetts and Hampden, Hampshire, and Franklin County communities. Call to confirm availability for your town.

What Time Should You Be Picked Up?

Travelers using mobility equipment need more runway than the standard advice to get there two hours early. Plan backward from your flight:

• Domestic flight: arrive at the terminal 2.5 hours before departure
• International flight: arrive 3 hours before departure
• Add the drive time from the list above
• Add 15 to 20 minutes at the front for loading, securing the chair, and stowing luggage

So a 9:00 a.m. domestic departure from a Springfield home usually means a pickup around 5:45 to 6:00 a.m. Care Remedy schedules early morning departures, and we recommend confirming your pickup window when you book rather than the morning of.

Where Your Driver Drops You Off and Picks You Up at BDL

Knowing the geography in advance takes a lot of stress out of travel day.

Departing: Wheelchair accessible vehicles use the upper level departures roadway, the same curb as all drop offs. Your driver can assist you out of the vehicle, unload your luggage, and get you to the skycap podium or ticket counter, where you request airline wheelchair assistance to the gate.

Arriving: Pickups happen on the lower level arrivals roadway, outside baggage claim. Your driver can meet you inside at baggage claim by arrangement so you are not waiting curbside alone. Give your flight number when you book so the driver can track the arrival and adjust if you are delayed.

Inside the terminal, it helps to know:

• The main elevator is near Door #3, across from TSA by the Information Center. Additional elevators sit near the American and Delta counters.
• All restrooms are wheelchair accessible, and unisex companion care restrooms are available.
• Volunteer Airport Ambassadors staff the lower level information desk if you need directions or help.
• Service animal relief areas: one indoor in Terminal A, in the hallway next to the iStore, plus two outdoor areas at the lower level ends of the terminal.
• BDL supports the GoodMaps indoor navigation app, with audio guidance for travelers with vision loss and visual cues for travelers who are deaf or hard of hearing.
• For accommodation requests, BDL's accessibility line is (860) 627-3001, and the ADA Coordinator can be reached at (860) 292-2044.

Who Actually Pushes Your Wheelchair Inside the Airport?

This surprises a lot of first time travelers, so it is worth stating plainly. The airline provides wheelchair assistance inside the terminal, not the airport and not your transportation provider.

Three separate calls make travel day work:

1. Your airline. Request wheelchair assistance when you book your ticket, and again 48 hours before departure. This covers the trip from the check in counter through security to the gate, and a chair waiting at the gate on arrival.
2. TSA Cares at (855) 787-2227. Call at least 72 hours before your flight to arrange a Passenger Support Specialist for screening. TSA Cares is for accommodation, not faster screening, and specialists are trained in assisting travelers with disabilities and medical devices.
3. Care Remedy at 781-957-8076. For the door to curb portion: getting you and your equipment from home, rehab, or a hotel to the terminal and back.

Care Remedy can help you sequence all three when you book your ride.

Traveling with a Power Wheelchair or Scooter

Power chairs need a little extra planning on both ends of the trip:

• Tell us the make, model, and weight of your chair when you reserve, so the right van and ramp capacity are assigned.
• Notify your airline about battery type (wet cell, gel, or lithium ion). Airlines have different handling requirements and some need advance notice.
• Label your chair with your name, phone number, and destination, and photograph it before drop off.
• Remove and carry on the joystick, cushion, headrest, and any loose parts if you can.
• Your mobility device is gate checked at no charge and returned at the gate or baggage claim, depending on the aircraft. Ask the airline which applies to your flight.
• BDL has a commuter aircraft lift available with advance notice for smaller regional planes.

What to Have Ready When You Book

Reserving a wheelchair van takes about five minutes if you have this on hand:

• Pickup address and any access notes such as stairs, a ramp, a gated entrance, or an apartment number
• Flight date, departure or arrival time, airline, and flight number
• Number of passengers, including family, companions, or caregivers
• Type of mobility device: manual chair, power chair, scooter, walker, or stretcher
• Amount of luggage, including oxygen or medical equipment
• Whether you need assistance to and from the door, or curb to curb is enough
• Return trip details, if you want the round trip locked in now

Book as early as you can. Advance reservations are strongly recommended for early morning flights, holiday travel, power wheelchairs, groups, and any trip requiring additional assistance.

Where We Pick Up

Care Remedy provides scheduled wheelchair transportation to and from BDL from:

• Private homes and apartments
• Rehabilitation and skilled nursing facilities
• Assisted living and senior communities
• Hospitals and discharge locations
• Hotels
• Group homes and DDS supported residences

Round trip service back from Bradley Airport to Springfield and surrounding communities is available on the same reservation.

Why Families Choose Care Remedy

Care Remedy is a Massachusetts human services and home care agency, not a rideshare app. Transportation is one part of a service line built around seniors and adults with disabilities.

• Wheelchair accessible vans for manual and power chairs, with proper securement
• Trained Mobility Specialists, not gig drivers
• Door to door service when arranged, including assistance boarding and exiting
• Room for what you are actually bringing: luggage, carry ons, medical equipment, and mobility devices
• Companions ride too. Family members and caregivers travel with you
• Communication before and on travel day, so no one is guessing where the van is
• Part of a broader network including wheelchair transportation, non emergency medical transportation, and in home care

Our mission is supporting mobility, independence, and dignity, whether the trip is a medical appointment, a family visit, or a flight out of Bradley.

Frequently Asked Questions

How far is Bradley Airport from Springfield, MA?

About 18 miles, roughly 20 to 30 minutes via I-91 South to Exit 40, depending on traffic and weather.

Is there wheelchair accessible transportation from Springfield to Bradley Airport?

Yes. Care Remedy provides scheduled wheelchair accessible van service from Springfield and Western Massachusetts to BDL. Call 781-957-8076 to reserve.

Can I get an accessible Uber or Lyft to Bradley Airport?

Wheelchair accessible rideshare vehicles are scarce in Western Massachusetts and cannot be guaranteed for a specific time. For a flight, a pre-scheduled accessible van is the dependable option.

Does PVTA paratransit go to Bradley Airport?

No. PVTA's ADA paratransit service area covers its member communities in the Pioneer Valley region of Massachusetts, so it does not travel to Windsor Locks, Connecticut. A private wheelchair accessible van covers that gap.

How far in advance should I book wheelchair transportation to BDL?

As early as possible. Aim for at least 48 to 72 hours ahead, and more for early morning flights, holiday weeks, power wheelchairs, or groups.

Can my family member or caregiver ride with me?

Yes. Care Remedy vans have seating for companions, family members, and caregivers alongside the wheelchair position.

Who helps me get from the curb to my gate?

Your airline. Request wheelchair assistance when booking your ticket and confirm 48 hours before your flight. At BDL, departing passengers request assistance at the skycap podium or ticket counter, and arriving passengers have a chair waiting at the gate if the request was made in advance.

Can I bring my power wheelchair on the plane?

Yes. Mobility devices are gate checked at no charge. Tell your airline your battery type in advance, since handling requirements differ, and label your chair before drop off.

Do you provide return transportation from Bradley Airport?

Yes. Return trips from BDL to Springfield and surrounding communities can be scheduled on the same reservation. Provide your flight number so your driver can track arrival times.

What towns do you serve?



Springfield, Chicopee, Holyoke, West Springfield, Agawam, Longmeadow, East Longmeadow, Wilbraham, Ludlow, Westfield, Northampton, Amherst, and surrounding Western Massachusetts communities. Call to confirm your town.

Reserve Your Wheelchair Ride to Bradley Airport

Book early, especially for early flights, holiday travel, power wheelchairs, or groups.

Care Remedy Inc.
Wheelchair Transportation, Springfield MA to Bradley International Airport (BDL)

Call to reserve: 781-957-8076